Position Summary: The System Engineer (SE) is the technical business partner of the account manager/ sales representative.
Objectives:
- The SE assures facilitating business and revenue goals by providing consistent, high quality, technical support and assistance to the sales team through all aspects of the sales cycle.
- The SE assures facilitating the qualification of prospects and business strategies by giving support and input to the sales team.
Essential Job Functions:
- Work with sales representative to establish specific account plans and strategies
- Analyze sales prospects’ requirements and propose the best possible solution
- Create and deliver demonstrations, presentations, prototypes, POC/POV and map features/benefits of products to prospects’ specific needs
- Provide on-going technical support to well-qualified prospects conducting evaluations (this may include training, programming of examples, third-party software integration, troubleshooting, best-practices consulting)
- Respond to the technical sections of RFI/RFPs
- Provide product feedback from customers
- Communicate competitive intelligence from the field
- Exchange best practices and share knowledge within SE Community
- Keep up to date with any new (especially from the belonging business line) and relevant technical knowledge
- Participate on meetings and conferences with customers and partners, sales and other necessary departments (e.g. R & D)
Education and Experience: