Job Purpose
• Manage Complete Information’s System (including financial records, from invoicing to general ledgers, internet and intra staff communications, security/firewalls)
• Ensure that all rules and regulations pertaining to the I.T. Department are met and properly monitored throughout the Company
• Responsible for the upkeep, configuration, and reliable operation of computer systems; especially multi-user computers, such as servers and work machines(these include factory manufacturing machines or end user machines)
• Ensure the upkeep and optimal running of the Work Networking Infrastructure
• Maintain and ensure the reporting for the company (financial, production, sales, debtors etc) is accurate and on time
• Assist all users, and problem solve areas that require solutions(new and existing problems)
• Maintain the databases of the company(from accounting to the smallest add on database)
• Ensure backups are done
• Knowledge of the complete company running and structure

Job Skills Required
• Problem solving
• Intermediate programing knowledge
• Project management
• Ability to interact with people (advanced communication skills)
• Broad knowledge of multiple computer operating systems and software
• Minimum 5 years
• Manufacturing industry
• Advanced communications skills above average
• Willingness to work overtime
• Standby 24/7
• Willing to travel

Duties and Responsibilities
• Manage 2 assistants : Assign tasks and monitor task logs
• Assist subordinates
• Assist other departments when short staffed
• Maintaining servers and network
• Maintaining users and rights/permissions on the network
• Report writing for all departments
• Database management
• Backup maintenance and restoring
• Basic programing for reports and small database configuring
• Month end run for the companies
• Train new and existing users that need new or updated computer knowledge
• Ordering of stock required (printers, machines, servers, toners, screens, telephones, invoicing/credit paper, printing paper etc)
• Install and update computers and software
• Troubleshooting on any reported problems
• On call 24/7: Logging onto network afterhours when help is needed to assist any department
• Ensuring quick response and good support is maintained
• Setting up of handheld (Blackberry/IPhone/Android) devices for mail access for people who require offsite mail
• Assist with order entry
• Stock code updates and maintenance
• Assist with payroll run if needed
• Oversee the PABX system (add on new users/numbers, reporting on the numbers dialled and time spent and telephone restrictions)
• Assist with designs of factory quilting
• Assist with factory machine errors
• System integrity and process checks on a daily basis
• User Access rights on our systems
• Responsible for the optimization, tuning and automation of batch jobs
• Initiate and monitor daily manual batches
• Responsible for logging and tracking of errors/enhancements
• Analysis, escalation and follow up of technical incidents
• Responsible for month end, year-end runs and system maintenance on a scheduled basis after normal office working hours
• Documentation and maintenance of system procedures (including Disaster recovery)
• Complete and maintain relevant systems administration paperwork
• Oversee the deployment, configuration and management of computing services and infrastructure
• Perform daily systems administration
• Application software installation and deployment

Other
• Assist with and advise on New Building Infrastructure and Security Project
• Visit the site to make sure of the new development and or any changes that occur
• Liaise with the site engineer, the draughtsman, the electrical engineer and all the third party entities

Qualifications
• Diploma in Business Management
• Diploma in I.T Management
• Syspro knowledge
• Server management
• Network Plus
• A+
• MCITP SQL
• HTML 5
• XML Essentials
• Photoshop