Systems Engineer - Cape Town Verfied

R 600000 per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 26-07-2017 8:54:45 AM
20-09-2017 8:54:45 AM
Main purpose:

To develop and maintain automation processes to ensure reliability and streamlining of operations processes to enable systems availability for clients.

Description of responsibilities:

• To implement and customize automation tools as required according to specification to adhere to client's standards and needs.
• To assist when required with upgrades and new releases by applying latest fixes and patches to ensure operational functionality.
• To manipulate the automation tool through accurate and timely writing of scripts and rules to improve the efficiency of the MSY and OSY environments and to meet SLA's with clients.
• To ensure process documentation is up-to-date and relevant to provide guidelines for continuity of services.
• To provide ongoing information and advice to clients and engage in communications with vendors regarding technical issues and problem resolution to ensure the provision of improved services.
• To produce daily and monthly statistical reports for SLA reporting to the client and vendors.
• To coach and train operators as needed through scheduled sessions and documentation to ensure that they are proficient in using the automation product.

Qualifications and experience required:
• Matric - Essential COPE (Computer Operator Proficiency Examination) or equivalent required
• 5 years’ experience in IT operations environment and
• Preferably 2 years’ experience on a senior level

Key competencies:

Knowledge Skills Personal attributes
• Scheduling and automation product knowledge;
• Mainframe and open systems automation concepts;
• JCL and coding knowledge (3rd generation language - e.g. REXX, KSL, CLIST);
• Knowledge of Windows/AIX/Linux/UNIX
• Scripting knowledge for shell, vbscript, powershell, javascript, batch, python
• Database knowledge (mysql,postgress,mariadb,MSSQL,Oracle,vertica)
• Building application packages to silently install
• Understanding of web servers and development.
• Experience with managing cloud infrastructure(OpenStack, vCD or Azure)
• Operations processes and procedures;
• Client business processes;
• Conceptual knowledge Oracle and SQL databases • Basic programming;
• Interpersonal and communication skills;
• Use Case Documentation
• Analysing and problem solving skills;
• Time management;
• Conflict handling; Essential
• Creating and Innovating
• Applying Expertise and Technology
• Planning and Organising
• Analysing
Desirable
• Relating and Networking
• Deciding and Initiating Action
• Learning and Researching
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Achieving Personal Work Goals and Objectives
• Working with People
• Persuading and Influencing