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Team Leader Customer Service

TeleBest Salary Negotiable
  • Recruiter: TeleBest
  • Location: Not Specified
  • Salary: Salary Negotiable
  • Sector: Customer Service Jobs
  • Job Type: Permanent
  • Date Added: 20 April 2012
  • Applications: 0
  • AA/EE opportunity?: No
  • Benefits: Not Included

The purpose of this role is to ensure the day to day management of a team of Call centre Agents, in a manner that is in line with excellent service delivery.


Key Performance Areas:


People Management


Communication and Feedback


Reporting and Administration


Customer Satisfaction


Matric


Minimum 2 years in Team Leader position in a call centre. (No Acting Team Leaders)


 Shift work is a requirement for this position including weekend work and public holidays.

It is unlawful to employ a person who does not have permission to live and work in South Africa. Unless the advert states otherwise, please ensure you have this permission before applying.

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