Looking for a Team Leader to manage a team of senior consultants for Travel Company.
Applicant would be required to be available after-hours for ad-hoc enquiries. Responsible for ensuring the effectiveness and efficient management of the team.

Education, experience and knowledge:
Matric and Leadership Course
Minimum 7 years consulting experience
All fares and super user courses
90% on senior technical assessment and on audits
HC/IR course

Referral voucher reports clear daily
Invoice errors clear daily
Non-validated errors clear daily
Uninvoiced ticket report daily
International corporate fare tracking daily
Domestic corporate deal report updated with QC
Passive sector reports monthly
Benchmark reports weekly
1 passenger per PNR reports monthly
ECC call clearer/complaint (error) logging/invoicing of ECC call reports daily
Unused ticket report monthly
Refund report monthly
Leave audit report and management monthly
ADM report and management weekly
Incentive calculations monthly
Cash sales
LCC correct sign on codes / invoicing/ passive sectors
All company and traveller profiles for the team 100% updated
All credit card must be loaded by BIS
New account set up / training on travel policies / agreements / SLA’s etc.
Staff updates on all new agreements
Back up consulting when/if required
Logging of all compliments/complaints on SEC (preferable to get client to log directly)
Staff management