Technical Manager - Somerset West Verfied Gold Badge

Salary Negotiable Somerset West, Western Cape Somerset West, Western Cape more than 14 days ago 26-06-2017 8:50:54 AM
24-07-2017 8:50:54 AM
Technical Manager

International Pharmaceutical Company that specializes in maintaining , installing and managing X- Ray,Ultra Sound and MRI Equipment for both the private and public healthcare sector is looking for a Technical Manager for their Durban Branch.

This is a phenomenal opportunity is open to an individual that has 5 years working experience in the industry working extensively with X-Ray Equipment, DR & CR Equipment to manage the entire technical team for the region.

There are two main areas of responsibility for this position :

Managerial Responsibilities:

- Oversee and manage the entire Technical department in KZN.
- Responsible for Technical Field Service staff and Technical Administration staff.
- Co-ordination of the daily repairs and scheduled preventative maintenance services.
- Liaison with customers in respect of maintaining good customer relationships, technical queries, service contracts, capital equipment sales
support and project installation planning.
- Liaison with overseas technical specialists.
- Technical assistance and support to the field service engineers either onsite or telephonic ally whilst undertaking fault diagnosis and repairs at
customer’s venue.
- Assistance to sales department in respect of project management and capital equipment sales.
- Assist the Administration staff with compilation of customer quotes and customer related account queries.
- Arrange regular meetings with technical and administration staff.
- Co-ordinate installations for new equipment with both technical staff in-conjunction with customers
- Provide assistance with X-ray department, X-ray room, CR and DR room design & layout.
- Liaise with architects and structural engineers to ensure the X-ray room design meets the requirements of the unit to be installed.
- Liaise with project managers, building and electrical contractors on site to ensure correct preparation for the installation of new equipment.
- Compilation and communication to customers with regards to equipment maintenance agreements.
- Manage and responsible for Annual Technical budget of about R5 million at present values.

General Areas of Responsibility
- Installation as well as service and maintenance of equipment in compliance with regulations and quality standards;
- Troubleshoot and repair faulty equipment;
- Complete and keep detailed records of all work done and prepare weekly work reports;
- Complete all paperwork on installations;
- Delivery of equipment to customers;
- Assures product quality by electrical testing methods and testing installed system capabilities;
- Prepare product reports by collecting, analysing, and summarizing information and trends;
- Provide engineering information by answering questions and requests;
- Keep equipment operational by following manufacturer's instructions and established procedures;
- Update and maintain product data base on an on-going basis;
- Complete projects by training and guiding customers/users;
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in
professional societies.

Experience Required:
- 5 years working experience.
- Experience with X-Ray Equipment, DR & CR Equipment and a basic knowledge of PACS systems will be a definite advantage.
IT and Network experience would be a big advantage.
- Managerial Experience essential.

Qualifications:
- N-Dip or B-tech Degree: Clinical/Electrical/Electronic Engineering.
- Computer skills, (MS Office, networking, etc.)

Capabilities:
- Attention to detail, accuracy and must be result orientated.
- Ability to work under pressure and meet deadlines.
- Good Communication Skills and well presented in your personal presentation.
- Technical Knowledge of electronic systems and troubleshooting very important.
- Driver’s License as well as own transport is a prerequisite.

Whats on offer:
- Market Related Basic Salary
- Medical Aid
- Pension
- Fuel Card
- Car Allowance
- Cell Phone Allowance
- 3/4G allowance

Recruiter: ITS Personnel