Technical Product Manager - Cape Town Verfied

R 600000 per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 10-04-2018 8:31:14 PM
02-05-2018 5:49:02 PM
Our Client is a Leading International Customer data science organization focusing in the Retail industry for Major Global Retail Chains and Brands. They are seeking a talent Technical Product Manager to join their team in Brackenfell.

The organization offers an attractive basic salary or 550k to 600k per annum, a 12,5% Bonus, Plus a provident fund and medical aid contribution. Our client offers a great working environment, exposure to international operations and stability and growth for the right candidate.

This is a Client facing role, dealing with Major Retail Clients, scoping their requirements for a Customer Communication Solutions, Dealing extensively with Ideation of Clients requirements and translating those requirements into the various departments to delivery and improve on current and new solutions.

Act as the scrum product owner, including:

Create and own the product backlog in including ownership of story level sprint backlogs
Lead user story creation and estimation sessions
Work with Senior Commercial Product Manager to prioritise the detailed product backlog working with technical teams to ensure sprint level releases are aligned to the strategic product roadmap.
Document requirements: write user stories ensuring that conditions of acceptance are well defined and are created in accordance with Business Driven Development (BDD) criteria and best practice.
Support Development: Discuss requirements with development providing business context, making feature and design trade-offs, performing test and sprint reviews – escalating where necessary to the Senior Commercial Product Manager.
Roll out and trials: Managing the role out of the product within the business e.g. system and process updates, communications and training to all appropriate areas (e.g. support) Managing internal and external trials.
Support the Learning team to produce training and education materials for internal and external upskilling.
Providing input to Senior Commercial Product Manager to build a clear Roadmap
Work with the product support team to ensure that they have the relevant upskilling on the products and that high priority issues are resolved in a timely manner.
A good level of autonomy desired, esp. to lead development teams to deliver the sprint and release backlog as agreed with Senior Commercial Product Manager

Monitor market dynamics, including:

Understand the current issues and competitive landscape in the Retail and CPG industry. Identify opportunities and threats for Our Clients for the products you are accountable for.
Have direct dialogue with your target users at our clients. Understand in depth their current issues and anticipated problems.
Run research on your existing users. Support the Senior Commercial Product Manager to gather feedback from sales, support and other channels including Win/Loss analysis
Have awareness of the competitive landscape, through tracking competitors in the press, and reviewing their websites.

Conduct analysis and planning, including:

Define buyer and user personas.
Work with project managers and technical teams to produce cost estimates for business cases.
Analyse metrics that inform the success of products e.g. client impact/value creation, usage data from Google Analytics.
Participate in commercial activity, including:
Work with design partner clients to shape detailed product requirements and use cases.
Develop a good understanding of the business model and drivers as well as predicting and subsequently evaluating the impact of product changes.

Functional Skills:

Competitive intelligence
Industry trends
Commercial awareness
Process improvement methodologies
Solution architecture
Customer research
Software design and development
Product Management & Development Process
Agile software and product lifecycle

Generic Skills:

Business and Commercial Acumen
Change Management
Project Management
Data Analysis and Modelling
Stakeholder Management
Financial Analysis

Leadership Skills:

Work as a team with others
Build strong relationships with colleagues
Identify opportunities
Identify personal priorities
Demonstrate enthusiasm
Deliver work to high standard
Solve challenging problems
Be driven to improve yourself and the way things are done

Qualifications and Experience:

Client facing experience - Essential
Retail /FMCG experience - Essential
A solid background in Retail Data Solutions or Customer Data Science - Essential
Previous Product Management/ owner experience - Essential
Certified Agile Product Owner - Desired
Bachelor’s degree or equivalent - Essential