JOB PURPOSE:
To maximise sales and market share through effectively implementing the company’s sales
strategy and providing first line technical support

KEY PERFORMANCE AREA’S:
? Sales
? Technical support
? Market analysis
? Report Generation
? Customer Relations
? Process Optimisation

FUNCTIONAL OUTPUTS/ACTIVITES:
1. Sales:
? Maximising sales and growing market share by presenting and selling the company’s range of products, solutions and services.
? Ensuring that personal sales targets are met /exceeded.
? Ongoing canvassing for sales prospects and identification of new customers.
? Generating accurate quotations consistent with customer requirements.
? Speedy closure of deals.
? Ensuring customer needs are consistently understood and expectations met and managed.
? Ensuring compliance with pricing and discount structures.
? Working in conjunction with technical support/product specialists when appropriate.
? Attending all sales meetings and related training.
? Maintaining an up–to-date calendar

Ensuring high levels of customer satisfaction & sound customer relationships.
? Maintaining demonstration equipment in safe and good order.
? Providing product demonstrations and assisting with marketing initiatives as required.
? Providing product training when appropriate.

2. Technical Support:
? Ensuring that the product or solution offered meets the customer’s requirement.
? Providing first line technical support and where necessary, facilitate advanced support from the Technical department.

3. Market analysis:
? Gathering and analyzing market information and preparing related reports.

4. Report generation:
? Generating reports per sales manager requirements.
? Preparing periodic reports on market developments and business / sales opportunities.
? Preparing and timeously submitting activity/call reports as required.

5. Customer Relations:
? Ensuring that the customer is consistently treated as “King”.
? Developing lasting customer relationships through interpreting and managing their requirements.
? Interacting continuously with customers to establish lasting customer relationships.
? Ensuring customers are effectively informed of existing products and new products ready to go to market.
? Ensuring that customer details are accurate and constantly updated on company sales data base.
? Ensuring that contracts between sales and customer are complete and fit for purpose.

6. Process Optimisation:
? Personally contribute to a culture of continuous improvement with regard to sales processes with the focus on customer value-add and efficiency.
? Ensuring that sales related documentation is accurate, correct and complete.

MINIMUM QUALIFICATION REQUIREMENTS:
? Grade 12.
? Valid Drivers licence
? Reliable personal vehicle

RELATED EXPERIENCE (YEARS) :
? Proven track record in sales.
? 3 years’ experience in the electronic security sector.

PREFERRED QUALIFICATIONS:
? BCom Sales/Marketing degree