Position: Technical Services Manager Deadline: 26 June 2012 – End of Day Location: Northern Cape Duration: Permanent Type of Business: Mining Remuneration: R1,000,000 – R1,300,000 per annum Responsibilities: A high grade mine in the northern of Cape is currently looking for a dynamic Technical Manager to join their team. Requirements: • 3 Year Degree or Higher Diploma in one of the following fields or equivalent to it: • Surveying / Chemistry / SHERQ / Risk Management • Total of 10 years Technical Services Section (with expert knowledge of Surveying, Chemistry and SHERQ/Risk Management) within the mining industry. • A minimum of 5 years management experience within the mining industry • Only RSA Citizens Purpose: To Manage Technical Services Department and to provide required services to total operations to meet customer expectations. Major challenges: • Provide technical leadership in own expertise area • Constantly changing environment • Optimise efficiency of own department • Customer satisfaction • ISO accreditation maintained KPA’s • Technical Services Management • Technical Services Operations • SHERQ and compliance • Strategic Leadership and Influences • Customer Relationship Management Knowledge, Skills and Competencies: • Technical Services procedures and policies • SHERQ • Legislation • Financial and business acumen • Management skills • Management knowledge Outputs for the KPA’s Technical Services Management • Objective and target setting • Alignment with business and strategic objective • Strategic plan • Budget and Cost Control • Budget Compliance • Expenditure monitored • Cost saving initiatives identified Technical Services Operations • Document control • Data integrity maintained • Effective and timely service delivery • Project Plans • Licenses and relevant compliance to set standards and procedures • Investigations concluded in a timely manner • Discrepancies reported • Operational Plan • Feedback SHERQ and compliance • Audits • Compliance assured • Incidents minimized • Statistics • Survey results / outcomes Strategic Leadership and Influences • 360° Measurement • Competent staff with required skills, competencies and knowledge in place • Development plans • Performance Management • Contracts • Diversity targets are met • Effective change management • Feedback Customer Relationship Management • Business needs met and aligned with objectives • Customer / Client satisfaction index • Discrepancies / Comebacks minimized • Relationships maintained and networks established • Technical support provided in a timely manner Planning Cycle • Short term planning – Annual budget planning • Medium to long term – Translate high level goals and tasks into achievable outputs / key performance areas; tasks and key indicators to enable effective management and ensure adequate resources are available to achieve the goals; five year plan