Technical Support Analyst - Sandton
Salary Negotiable
Sandton, Gauteng
Sandton,
Gauteng
more than 14 days ago
20-09-2016 7:12:34 PM
18-10-2016 7:12:34 PM
Our Client within Telecommunications Services based in Johannesburg North is looking for Technical Support Analyst to join their team.
Salary: R35kpm CTC
Duties:
- Perform operations, configuration and maintenance on production systems
- Track, manage and report on incidents
- Conduct SQL scripting and DB maintenance
- Identify enhancements to improve supportability, operability and performance of systems
- Ensure SLAs are met for external and internal clients in terms of mean time to respond and mean time to resolve issues
- Maintain the internal servers and perform day-to-day IT admin tasks
- Provide after-hours support according to a standby schedule