Technical Support Analyst - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 20-09-2016 7:12:34 PM
18-10-2016 7:12:34 PM

Our Client within Telecommunications Services based in Johannesburg North is looking for Technical Support Analyst to join their team.

Salary: R35kpm CTC

Duties:

  • Perform operations, configuration and maintenance on production systems
  • Track, manage and report on incidents
  • Conduct SQL scripting and DB maintenance
  • Identify enhancements to improve supportability, operability and performance of systems
  • Ensure SLAs are met for external and internal clients in terms of mean time to respond and mean time to resolve issues
  • Maintain the internal servers and perform day-to-day IT admin tasks
  • Provide after-hours support according to a standby schedule 

Recruiter: CompuJobs