Technical Support Consultant - Pretoria Verfied

Salary Negotiable Pretoria, Gauteng Pretoria, Gauteng more than 14 days ago 19-04-2017 4:00:56 PM
17-05-2017 4:00:56 PM
Technical Support Consultant
Waterkloof Glen, Pretoria
R20 000 depending on experience and skills
 
Qualifications Required:
  • Minimum 3 year diploma / degree
  • B Average in Grade 12 (Mathematics a must)
  • 3 years + Work Experience
  • Knowledge of support in IT / technical environment
  • SQL or other DML experience
  • Knowledge & experience with xml & html file structures
  • MS Excel (Advanced)
  • Consultant
  • MS Project
  • MS Visio
  • MS Word
  • MS PowerPoint
  • Outlook
  • Basic internet usage
  • Support / call centre experience
  • Basic knowledge of project management
 
Duties include, but are not limited to:
  • Provide written and verbal user support to clients
  • Coordinate and manage all support activities (first, second and third line)
  • Manage user satisfaction
  • Managing user expectations
  • Liaise with technical team
  • Assist in marketing drives and initiatives due to interaction with users
  • Write and send correspondence and notifications to partners and clients
  • Provide support on a wide variety on internal projects
  • General office administration

Recruiter: CompuJobs