Technical Support Engineer - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 23-10-2018 8:13:53 AM
18-12-2018 8:13:53 AM
A national company is looking for someone to assist them in expanding on their firmware/software capabilities.

The successful candidate for this position will work in the company’s field application engineering team, and provide technical solutions during both the design-in and post-sales phases of the customer relationship. The candidate will help customers fully utilize the performance capabilities of Global Navigation Satellite System, short range and cellular wireless products. The ideal candidate needs to be highly motivated and willing to learn about and experiment with new products and concepts.

Function

• Support customers during the design-in and post-sales phase with Global Navigation Satellite System, Bluetooth, LoRa, Sigfox, Wi-Fi, GSM/GPRS, UMTS/HSPA, CDMA, and LTE modules and chips
• Carry out Design Reviews on customer designs using a Design Review template.
• Work closely with the sales team to close new business opportunities
• Resolve technical issues in customer products
• Evaluation of analysed Returned Material and feed back to sales
• Coordination of Support Activities
• Bench Test and RMA screening

Requirements

• SA Citizen
• B Tech or BSc in Electrical Engineering
• Highly motivated
• Some software experience even if it’s what you have gained from tinkering with C/C++ as a hobby
• Ideally C/C++ Embedded System Programming experience
• PCB Hardware design experience an added advantage
• Must be able to communicate well in English (both spoken and written).