Technical Team Manager – Capital Equipment (Medical Equipment)
Kwa-Zulu Natal – Pinetown
Job Type: Full-time
Salary: R30,000.00 to R35,000.00 p/month

Mandatory: Do you tick the following boxes?
If not, please don’t apply as your application will be discarded without review!

? South African citizen
? Valid Driver’s license
? National Diploma
o Clinical and or
o Electrical Engineering and or
o Managerial Qualifications
? Field service support (5 years min. req.)
? Technical Management (2 years min. req.)
? Computer Literate
? Strong Team Management & Supervisory Skill

CAPITAL EQUIPMENT (MEDICAL EQUIPMENT)
The company wishes to employ a Technical Team Manager for the KZN region. The successful incumbent will be based at the KZN branch and will report to the National Technical Manager.
Job Purpose: The Technical Team Manager will be responsible for the efficient running of the technical department and team of the KZN region.
Duties:
• Order and maintain stock spare part level for all capital equipment
• Order and maintain stock level for all service kits for CAPITAL EQUIPMENT
• Monitor Odyssey, the Service Manager CRM, and ensure that it is updated by all technicians in KZN
• Provide technical support to assist field technicians
• Ensure that all KZN technical staff have access to One Drive with product Software, Operator and Service manuals
• Ensure One Drive is kept up to date with the product documentation sold in KZN region.
• Provide telephone support to field technicians
• Liaising with customers
• Implement SLAs for equipment
• Liaise with overseas agencies
• Monitor technical staff site visits and job completion
• Work closely with the Sales department
• Procurement of Local IT infrastructure for customer installations
• Ensure smooth running of the technical department including administration
• Manage all KZN technical staff
• Plan, direct and administer operations

Required Skills:
• Minimum qualification: National Diploma Clinical / Electrical Engineering / Managerial Qualifications
• At least five (5) years’ experience in Field service support
• At least two (2) years’ experience in Technical Management
• Good Technical ability
• Good computer literacy
• Skill in planning, directing and administering operations
• Ability to prepare and analyze comprehensive reports
• Ability to carry out assigned projects to their completion
• Ability to communicate effectively verbally and in writing
• Ability to build effective relationships with colleagues
• High level of accuracy
• Attention to detail
• Ability to manage staff under direct supervision effectively in order to create an efficient, harmonious working environment
• Excellent interpersonal skills
• Team building skills
• Analytical and problem solving skills
• Decision making skills
• Effective organizational skills
• Computer literacy
• Ability to establish and maintain effective working relationships with employees, company officials and customers.

Special requirements:
• South African citizen
• Valid Driver’s license
• Willing to commit long hours to the position

Behavioural Characteristics:
• Honesty
• Accountability
• Reliability
• Punctuality
• Presentable
• Professional
• Attention to detail
• Team player
• Accuracy
• Ability to work well under pressure / frequent interruptions
•Willingness to take responsibility.
• Contributes to team effort by accomplishing related results as needed.
• Self-motivated individual
• Ability to communicate effectively both orally and in writing

*Note to all serious applicants
Please forward me your updated detailed resume (in MS Word format if possible) with as many supporting documents as possible:
• Secondary Education (Matric)
• Tertiary Education
• Other Qualifications & Achievements
• Copy of ID
• Valid Driver’s license
• Latest salary advice
• Reference letters / Letters of Endorsement
• Recent photo (Head & Shoulders)
• Detailed cover letter (work experience, skills, etc.)
Also included in your resume must be the following:
• Current Salary & Benefits versus Expected Salary & Benefits (Total Cost to Company) - Detailed
• Availability (Notice period)
• Relocation: Yes / No
• Full contact details