Technical Trainer - Pretoria

Plan and facilitate relevant and contextualized technical training on products, systems, as well as behavioural, mandatory and leadership training for Divisions using a variety of learning methodologies; Researching new technologies and methodologies in workplace learning and presenting this to research to the stakeholders; Complete all record keeping and administrative responsibilities for training including capturing data on PeopleSoft, evaluation of reports, ROI reports, monthly divisional reports and assessment reports; Liaise with operational business units to determine relevant training needs and participate in training committees and other relevant structures; Review and improve training materials and assessment tools as per SETA requirements for allocated learning programmes focusing on contextualization for the business and the development of knowledge, skills and attitudes in the learners required for business performance; Oversee the development and implementation of standard learning support and logistics processes and tools to ensure that learning support and logistics are executed within quality, time and cost parameters.

NQF L 6 Dip/Deg advantage (BA, B Curr, B TD, B Tech, B Com (registered with SANC/Nursing qualification would be advantageous); Skills certificates in occupational training and education, e.g.: ODETDP (Occupationally Directed Education Training and Development Professionals); Train the Trainer or Assessor would be advantageous; Experience in facilitating learning processes or experience in Medical Claims Assessing, Financial services, insurance & client services industry as well as knowledge of managed health care; Good verbal and written communication skills; Good understanding of training system and internal processes; 5 years industry knowledge

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