TELKOM SALES AGENTS - Bellville
Salary Negotiable
Bellville, Western Cape
Bellville,
Western Cape
more than 14 days ago
21-04-2017 9:11:03 AM
26-04-2017 9:10:04 AM
VACANCIES FOR
TELKOM SALES AGENTS
We are looking for energetic, proactive, punctual, and professional sales staff for Telkom Mobile stores in the Northern Suburbs of Cape Town. We have stores based in Century City, Tygervalley, Cape Gate, Parow Centre, and N1 City.
Requirements:
• Retail sales experience preferably in the cellular environment
• Knowledge related to the latest Telkom Mobile, LTE/LTE-A and fixed-line internet products advantageous
• Minimum Requirement: Matric qualification
• Excellent and good understanding of Microsoft Office
• Must be willing to work retail hours and weekends
• Interpersonal and customer service skills very important
• Attention to Detail
• English and Afrikaans mandatory
You will be required to perform in the following functional areas:
• Selling mobile products, cell phones, data (prepaid and post-paid), LTE/LTE-A, cellular accessories, and fixed line internet packages (Fibre, VDSL, ADSL)
• Advise customers on Insurance, OBF’s and Repair’s process
• Assist customers with cellular and fixed-line technical queries
• Capture information on an internal Customer Relations Management system
• Processing contracts in store via our credit-vetting system
• Check and verify customer paperwork to detect Fraudulent applications
• Follow up with customers on application status and queries
• After sales customer service
Systems:
• CRM
• CMSS
• Telkom Website and Coverage Maps
• Vision
Sales and systems training will be provided.
Salary:
•Market Related + Commission + Incentives