Sales Consultant – Inbound Sales – Travel & Tourism
LOCATION : Sandton
We are looking for a dynamic, enthusiastic, service driven team player to join the Inbound Sales team.
DUTIES:
• Interaction with agents, telephonically & via email
• Planning and designing itineraries for agents
• Handling reservation requests from either e-mail, telephone or fax
• Processing of reservations from quote to finalising, including reservations, invoicing, collecting of payment and travel documents
• Professional servicing of our agents • Selling of our products and services
• Interaction with colleagues, agents and suppliers
• Maximum 2 working hours turnaround time on all enquiries from time of receiving the enquiry
• Saturday duty on a rotation basis
• Public Holiday duty on a rotation basis
KNOWLEDGE REQUIRED:
• A good knowledge on any of the destinations within South, Southern and East Africa
• A good knowledge on FIT and Groups policies and procedures
• Working experience in tour operating and general reservations procedures
SKILLS REQUIRED:
• Communication skills and fluent in written and spoken English
• Organisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detail
• Computer literate with experience with Word and Outlook
• Working knowledge of Tourplan and GDM
• People’s person with great communication
• Flexibility in terms of working hours

PREVIOUS WORK EXPERIENCE REQUIRED:
Minimum of 2 years previous tour consulting experience required
Salary R8000 to R9500 per month