Key Responsibilities

•Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
•Ensure that security procedures are adhered to
•Ensure that merchandise/display standards are adhered to
•Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
•Prevent wastage/shrinkage/damages
•Check correct pricing e.g. labels
•Ensure that all administration is completed accurately and timeously
•Analyse, maintain and update relevant information/documentation, take required action when necessary
•Plan and implement sales promotions
•Approach and advise customers on the product, listen to customers’ requests, provide the required product or services.
•Monitor budgets and take required action
•Analyse profitability of department, make recommendations or take required actions
•Optimise stock levels e.g. always in stock, never overstocked through effective ordering
•Manage employees to ensure standards are maintained by competent, motivated employees

Competencies Required

•Monitor and develop other’s performance. Acknowledges good performance, confronts and corrects poor performance
•Solves new/unfamiliar problems by generating workable solutions
•Ability to identify/prioritise urgent matters and attend to them immediately
•Light motor vehicle licence (to be obtained within 6 months of appointment)

Further Requirements

•Challenging environment
•Handle challenging customers
•Long/flexible hours
•Need to be constantly available
•Pressurised/fast paced environment