1.       Operational / Technical / Financial Results:

• Train and develop staff to be at a level of competence required to perform work and fulfil responsibilities effectively


• Ensure that training interventions delivered achieve, and are aligned to, business objectives


• Ensure training content is clearly linked to specific job requirements

 2.       Personal Competence Results:

• Understand, convey and set an example of company values, culture and business objectives / strategy


• Ensure effective updating of own knowledge of systems and processes

 3.       Innovation Results:

• Contribute to optimising work practices and procedures via suggestions and feedback


• Ensure up-to-date research of training topics

 4.       Relationship Results:

• Effectively build and maintain relationships with staff, colleagues, peers and external business partners

 5.       Customer Results:

• Ensure training quality meets organisational and sector standard requirements


• Ensure training interventions meet customer needs and expectations

 6. Audits/measurements/assessments

•                 Manage assessment results


•                 Prepare feedback reports to various stakeholders


•                 Present feedback sessions to both learners and management regarding results

 7. Compliance

•                 Ensure training delivery is in line with training material  and business specific requirements


•                 Ensure compliance to all quality assurance compliance documentation and procedures


•                 Ensure all processes and procedures are followed regarding training manuals, lesson plans, measurement and knowledge assessment tools


•                 Ensure all records are kept regarding learning hours, formal and informal

• Standard 10 / Grade 12 / NQF 5


• B Degree or Diploma


• 1 - 3 years’ work experience: financial planning

• Must have an understanding of human behaviour principles (group dynamics) and learning models

Strong facilitation, presentation and evaluation skills required 

• Must have an understanding of human behaviour principles (group dynamics) and learning models

Strong facilitation, presentation and evaluation skills required