Good knowledge of delivery systems and operations
? Extensive knowledge of transport & dispatch operating practices
? Intense knowledge of driver responsibilities towards managing and taking care of heavy duty vehicles
? Be a strong communicator to provide high standards of customer service when delivering to retailers
? Working knowledge of Road Traffic Act as well as transport Legislation
? Be flexible to be able to travel to all distribution points
? To manage TDC (Total distribution cost) within budget
? To improve customer service relationships, whilst improving on services being rendered in terms of compliance and on time deliveries
? Ensure proper procedures and controls are in place within the Outbound Night Shift Department
? Ensure a functional SLA in place with all service providers (Workshop, Assembly etc.)
? Manage a full SRE function within the BOP perimeters
? Ensure all orders scheduled for loading must be completed on NRSP
? Manage daily unloaded containers with entire team
? Plan, organize and measure resources to ensure that targets are met and waves are completed timeously and enforcing cut-off times
? Maintain and grow excellent relationship with retailer through analyzing and resolving queries and complaints effectively and providing timeous solutions and feedback

SKILLS/KNOWLEDGE/EXPERINCE
Matric Certificate a pre-requisite
? Minimum 3 year degree or Diploma in Transport and Logistics
? At least 5 to 8 years ‘previous experience in FMCG Distribution systems
? Must be Computer Literate
? Only applicants with previous transport experience will be considered
? Methodical, strong personality coupled with Organizational skills
? Passion for service and zero tolerance to mediocracy
? Reliable and assertive and show initiative
? Ability to motivate a team good communication skills
? Ability to work independently & be self-motivated
? Must be able to work shifts and over weekends