Transport Service (Workshop) Manager - Midrand Verfied

R 27,000 per month Midrand, Gauteng Midrand, Gauteng more than 14 days ago 05-09-2014 11:16:40 AM
03-10-2014 11:16:40 AM
Admin
• Ensuring that all quotations are done as per COMPANY standards and as per agreed margins.
• Ensuring that all procurement is done in accordance with the ERP system requirements.
• Ensuring that all job files are maintained as per COMPANY standards.
• Ensuring that all WIP is kept up to date and as per COMPANY standards.
• Ensuring that all invoicing is done in accordance with ERP system and on time.
• Check and sign service costing prior to invoicing.
• Ensure that all local expense sheets, etc. are maintained and managed.
• Debtors - resolve technical invoice queries/disputes.

Budgeting, Forecasting & Targets
• Prepare Budgets and Forecasts in together with CSO General Manager Service.
• Ensure that the budgeted monthly turnover is met and exceeded.
• Ensuring that all overheads are managed and documented as per COMPANY standards.
• Improvement of the EBIT margin in service.

Operational
• Develop and maintain branch facilities to support service business.
• Ensure that technicians have correct tools to perform work.
• Monitoring efficiencies and productivity of staff.
• Planning and scheduling of work together with Service Supervisor and Service Advisors.
• Accurate time keeping of all work performed (signed timesheets submitted daily and approved).
• Ensuring that work is completed within allocated time or as per agreement with customer.
• Liaising with the Transport Service Supervisor and Service Advisors and/or customer on progress of work.
• Taking after-hour service and breakdown calls, co-ordinating with technicians and liaising with customers on progress of work.
• Quality of workmanship.
• Monitoring of N/A.
• Technical support to staff and identify training required.
• Ensure that service vehicles are serviced and maintained.

HR
• Ensuring that all aspects of human resource management is implemented and managed – leave, sick leave, social welfare, office facilities, employment contracts, etc.
• Ensure that proper safety procedures (use of safety equipment) are adhered to.
• Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date.

• Employ and ensure adequate training for new technicians in region – to suit growth.

Business Development
• Develop market through building customer relations (existing clients) and new opportunities. Sale of service work - Identify new clients (3rd Party) and optimize business from existing customer base.

• Develop expansion plan for development in Johannesburg and surrounding areas together with National Marketing & Sales Manager, National Transport Service Sales Manager and CSO Service General Manager.
• Promote sales through regular marketing initiatives and customer events.

General
In addition to the above, you will be required to travel extensively in the area to ensure that all existing clients are serviced adequately and that all prospective business is realized.
The Transport Service Manager will also be required to travel on a regular basis for COMPANY meetings.
The candidate will be required to work overtime as and when required in order to meet deadlines.
We require a disciplined and self-motivated individual, someone able to make decisions, work within a team environment and be able to work under pressure without supervision. Our candidate must be driven about service delivery to our customers both internally and externally.
The candidate should be computer literate have a valid driver’s license