Job Purpose: To successfully quote profitable tour products for existing as well as new clients; Groups, Corporate, and FIT.

1 – 2 Years Reservations consultant experience in the travel and tourism sector
Salary: 15K – 18K per month + M/Aid
Key Responsibilities:
Sales
• Secure business and effectively cost products.
• Understand the market and margin control.
• Build up and maintain agent/supplier relationships.
• Source new products.
• Develop own sales strategy to secure more business through existing and new agents.
• Work closely with the team to achieve goals.
Operations
• Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests.
• Capture and confirm bookings in our in-house booking system.
• Negotiate with suppliers for better rates, cancellation policies and FOC’s.
• Find new suppliers that offer a good service and better rates.
• Follow up on quotes that have been sent out.
• Successfully run groups/tour series / FIT booking.
• Compile welcome packs itineraries.
• Create co-pilots according to an itinerary.
• Handling the 24hour emergency phone.
• Prepare guide documentation and brief guide before travel date.
• Work closely with tour guides whilst on tour.
Financial
• Instruct debtors to raise an invoice.
• Reconcile supplier invoices for processing.
• Assist debtors clerk with invoicing / collection queries.
• Reconcile tour guide expense sheets on completion of tours/check guide salary invoices.
Additional responsibilities:
• Participate in supplier training and workshops.
• Reduce the transaction turnaround time.
• Demonstrate good communication skills and customer care.
• Stay current on events and changes of suppliers/product.
• Travel on “educationals” and familiarization trips.
Sundry Areas: It is expected of all employees to perform not only tasks mentioned in the job description, but also directly allocated or extraordinary tasks that could arise
.
Qualifications and Skills
• Self-starters, who are sales driven and require minimal supervision.
• Experience with Groups & FIT (Fully Independent Travelers).
• Service orientated, destination specialists.
Job type: Full time
Salary: Negotiable