Job Description:
Candidate with minimum 3 years’ Personal Lines Underwriting Management experience in the Short Term Insurance industry, required to manage the Personal Lines Department.

Minimum requirements:
• Grade 12
• FAIS Compliance
• Minimum 5 years’ Personal Lines Underwriting experience essential
• Minimum 3 years’ experience in managing a Personal Lines Department/Underwriting Team essential

Responsibilities:
• Manage Personal Lines Department – 12 Underwriters and 3 Direct Sales Consultants
• Set individual and team targets
• Minimize cancellations
• Ensure new business targets are met
• Build and maintain relationships with all stakeholders
• Meet client satisfaction targets
• Ensure underwriting practices adhere to regulatory frameworks
• Provide advice to all stakeholders
• Act as liaison between client facing and internal servicing teams
• Keep abreast of product and services available to the market
• Deal with service complaints and escalations
• Compliance and quality requirements adherence
• Audits of persona lines underwriting
• Compile and distribute reports to stakeholders
• Performance management and address discrepancies
• Cancellation requests and business retention
• Assist with design of training material and SOP’s
• Assist with training development by coaching staff members
• Meet productivity targets
• Continuous improvement in own and team performance
• Adhere to company mandates
• Fraud detection and report

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.
If you have not heard from us within a two week period, please deem your application as unsuccessful.