Our client, a leading Private Hospital Group, is looking for an experienced and qualified Unit Manager for their Emergency and Resuscitation Unit at their facility in Soshanguve just north of Pretoria.

ROLE SUMMARY

The incumbent will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. The Unit Manager will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.

KEY WORK OUTPUT AND ACCOUNTABILITIES

Patient care

Ensure unit is providing safe, cost effective quality patient care in line with Clinical Governance strategy and evidence based practice
Evaluation of the patient’s journey through patient experience and stakeholder input
Evaluation of nursing quality indicators and clinical outcomes
Effective communication with patients regarding their care
Promotion of health and well being
Ensuring the principles of infection prevention and all standard precautions are adhered to
Promote good public relations with patients, relatives and visitors
Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured
Implementing group quality initiatives.

Staff leadership and development

Foster an environment where staff are aware of the role they play in the provision of quality patient care and their value to the organization
Foster an environment in which roles and responsibilities are clearly understood and accountability is taken
Management and supervision of staff and all related issues
Monitor staff attendance and/or absenteeism and ensure action is taken accordingly
Enforce staff dress code within and on leaving the Hospital
Coordinate the nursing activities within the unit
Orientation of new staff and students
Ensure ongoing performance appraisals for all staff
Facilitate staff development both personal and professional
Coaching and mentoring of staff

Management of costs

Manage acuities and skill mix in such a way as to ensure cost effective quality care
Manage all costs emanating from the department
Ensure correct billing, stock management and purchasing
Facilitate timeous and accurate compilation of files

Stakeholder relationships

Build and maintain effective relationship with doctors, staff, patients and visitors
Build strategic interdepartmental relationships
Effective management of doctor and patient complaints and priority to improve customer care

Risk Management

Investigate all negative incidents and ensure appropriate capturing on IMS
Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents and incidents to Line Manager / Safety Representatives
Ensure compliance with protocols, policies and Acts
Ensure that all equipment is in working order and properly maintained
Control of asset register

Personal and professional development

Assumes responsibility for own personal and professional development
Keep up to date with Botshilu Private Hospital’s evolving policies and procedures
Keep abreast of current research in their discipline

SKILLS PROFILE

EDUCATION

A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree)
Diploma in Nursing Administration would be an advantage
ACLS,PALS,ITLS training would be an advantage
Registration with SANC as a Registered Nurse
Compliance with the SANC code for a Registered Nurse and all applicable health care legislations

WORK EXPERIENCE

5 or more years of experience as a RN
2 or more years of experience in a private hospital setting as a Manager or Clinical Nurse Specialist
Experience in Casualty (ER),
Experience in clinical leadership

KNOWLEDGE

Understanding of the Macro Environment, Market and Market Segmentation, Customer and Business Alignment.