Kendrick Recruitment are searching for a socially focused, detail orientated and highly organised Reservations Manager who can operate under pressure to manage the reservations function for two 5* properties in the Western Cape. Position is based in Cape Town.Minimum Experience or Qualification:Must have at least 3 years 5* Hotel experience in a reservations or coordinating role; as well as at least 1 years 5* Hotel experience in a reservations or coordination supervisory role or 2 years 5* Hotel experience in a front office management role.Hospitality Management Diploma Computer literate with working knowledge of Microsoft Office Outlook, Word and ExcelWorking knowledge of Opera property management system and various extranet distribution channelsHighly presentableExcellent command of the English language with solid verbal and written communication skillsKey Performance Objectives:To manage the Reservations Department for two 5* properties in the Western CapeTo ensure that the highest standard of performance and service is achieved when reserving accommodation, function space and additional services.To maximize the occupancy and average room rates of the properties by applying the guidelines and procedures of the department.Remuneration:Market related salaryBenefits include pension (7.5% company contribution + 7.5% employee contribution); optional Discovery Medical Aid (company pays 50% of premium); Discretionary Annual Bonus; Complimentary Staff Transport, Uniform, Laundry, MealShould you feel you are the perfect all-rounder our client is searching for, please apply with your updated CV (full), references and a recent head & shoulders photo ASAP!Please note: Due to high volumes of applications received, should you not receive correspondence from us within seven (7) working days of submitting your application, please consider your application for this position as unsuccessful. You are welcome to apply for any other positions that we may advertise in the future.