Support Engineers Tier 2 - Cape Town

Netsurit (Pty) Ltd is South Africa’s largest managed outsourced IT provider specializing in Small and Medium Enterprises (SMEs). We are also in the top 100 MSP’s globally, and a Microsoft Gold partner.


Minimum Requirements



  • Grade 12 / Senior Certificate

  • Windows 7 Exam ( Minimum) 

  • Preferred qualifications will be A+, N+ MCSA / MCSE / MCITP (2003-2008) certified. 

  • Candidate must have own Car and a valid SA Driver’s Licence.









The company’s head office is based in Sandton, Johannesburg with a branch in Cape Town. Netsurit Cape Town is currently looking for additional IT Network Engineers (Intermediate level) to join their team.
Duties:



  • Assistance with projects at their clients, of which he/she will be incentivised.

  • Advanced knowledge and experience in resolution of workstation hardware and software issues as well as peripherals.

  • Ability to setup connectivity solutions such as ADSL for example. 

  • Thorough understanding of LANs and WANs and associated hardware.

  • Must have a good understanding of Active Directory setup and administration.

  • Must have a good understanding of Windows 7 and Office 2010

  • Must have experience in formatting and re-installing all desktop operating systems

  • Must be able to troubleshoot printing, office and Antivirus issues on workstations

  • Must be able to setup enterprise Antivirus solutions and troubleshoot problems.

  • Required to interact with clients in terms of supplying recommendations to improve their network.

  • Report directly to the support manager  


Skills and personal attributes:



  • Effective communication

  • Computer and technical literacy

  • Problem-solving/Creativity

  • Interpersonal abilities

  • Teamwork skills: Diversity sensitivity

  • Planning and organizing

  • Leadership and management


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