Villa Marketing and Operations Manager - Cape Town

Our client, who is based in the UK, are owners of two top end luxury Villas based in the Western Cape region and is looking for a full time/part time/freelance Marketing & Operations Manager to assist in strengthening relationships with key Tour Operators and Agencies, as well as manage certain operational aspects of both Villas. The candidate does not need to be based at either of the Villas permanently but will need to be central enough to travel between the Cape Winelands and Cape Town CBD area on a regular basis for visits to the establishments and to various Tour Operators/Agencies. Therefore ideal for candidates looking for a work-from-home opportunity.

Main duties and responsibilities:
• Marketing of top end, private Villa experience for executive families to various agencies and Tour Operators
• Work with Villa team to offer a unique guest experience
o Train team on Hospitality meet & greet
o Check in with domestic team regularly
o Staff recruitment – building team
o Putting required procedures in place where needed
o Administration
• Develop a Guest Experience Book
• Source reliable suppliers that offer interesting guest experiences and build a network of contacts for various guest activities
• Identify and build new marketing opportunities in order to promote the Villas where ever possible

Experience required:
• Experience in building strong relationships with established agencies so as to become a preferred option
• Extensive experience in marketing a top end private Villa experience to various local, national and international agencies
• Preferably 5 years Villa marketing/management experience
• Experience in digital/social media an added advantage

Other requirements:
• Very familiar with the Cape Winelands and Cape Town area and preferably already located locally
• Solid knowledge on how to attract and retain guests and build the relationship with the agencies
• Good people and managerial skills
• Strong communication skills and detail orientated
• Non smoker
• Own vehicle with valid driver’s license
• Home based office set-up with computer/laptop, wi-fi/internet set up, etc.
• Well-spoken, professional and very presentable
• Able to communicate well over Skype and e-mail
• Able to work over peak season (December/January) – leave only permitted during off season

Salary package on offer: Basic salary (negotiable depending on whether part-time or full time),
Commission structure,
Cellphone and cell package,
Petrol expenses covered for work related travelling,
Entertainment budget for meeting with Agencies

Please apply with an updated MS Word CV with suitable profile photo.
(Please note that we experience high volumes of candidates responding to our advertised vacancies. This makes it impossible for us to reply to each applicant individually. Should you not hear from us within a week upon applying, please consider your application unsuccessful)

The biggest job-related Twitter account in the world Best Business Blog Winner / SA Blog Awards 2013