Waiter/Waitress - Klerksdorp
R
20
per hour
Klerksdorp, North-West
Klerksdorp,
North-West
more than 14 days ago
22-01-2019 9:07:29 AM
19-03-2019 9:07:29 AM
EXPERIENCE:
The successful incumbent must possess at least 6 month’s experience relating to the serving of customers, taking of orders and delivering of food and beverages to customers in a restaurant environment
EDUCATION AND QUALIFICATIONS:
• The successful incumbent must have a minimum of a matric or an equivalent NQF qualification
RESPONSIBILITIES:
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up crockery, serviettes
Inform customers about the day’s specials
Offer menu recommendations upon request
Take accurate food and drinks orders, using the ordering software (MICROS)
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Carry dirty plates, glasses and crockery to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to customers
INHERENT REQUIREMENTS AND SKILLS APPLICABLE TO THIS POSITION
• Excellent computer skills (MICROS)
• Active listening and good communication skills;
• Very keen focus on detail and attention to accuracy;
• Good problem solving and conflict management skills;
A strong commitment towards the best interests of the restaurant;
• A strong commitment towards customer relationships, consumer protection and service;
• Hardworking and energetic
• Ability to work independently, and in a reliable and dependable manner;
• Patience and thoroughness;
• Conversant in English.
The employee must be willing to work shifts
Applications for this position close on: 25 January 2019