Main purpose of the jobReporting to the Unit Manager, the incumbent is responsible to provide a friendly, professional service to all customers and clients. Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience Education and experience required:Matric Experience in the Food Industry or Similar Role Team player and can-do attitude Takes pride in personal appearance and hygiene Customer service and communications skills Knowledge Skills and Competencies required:Passionate about delivering a world class service to our clients and customers Ability to work as a team but also willing to act on their own initiativeActs with honesty and integrityExcellent communication skills Multi-lingual, advantageousProfessionalismReliable, dependableExcellent customer services skills Key areas of responsibilities:Providing excellent customer serviceGreeting patrons once they are seatedPresenting menus to customersExplaining menu items to customers Answering questions from patrons about food and beveragesSharing information with customers about the status of their ordersFinding out if customers need additional itemsVerifying that customers are satisfied with their ordersTaking food and drink ordersUp-selling additional food and beverage products to patrons