Workshop Foreman - Bloemfontein Verfied

Salary Negotiable Bloemfontein, Free State Bloemfontein, Free State more than 14 days ago 01-03-2019 11:20:11 AM
26-04-2019 11:20:11 AM
Our automotive dealer client currently holds a vacancy for an experienced Workshop Foreman based in Bloemfontein.

The core purpose of this position is to meet outstanding quality standards while ensuring productivity and efficiency targets are met.

PRIME RESPONSIBILITIES:

Reporting to the Service Manager, you will:
Control strategic direction and staff motivation
Control and motivation of workshop staff
Meeting CSI objectives especially - FIX RIGHT THE FIRST
TIME.
Meet productivity and quality objectives
Establish staff training needs
Control workshop loading and breakdowns
Taking care of warranty failed material
Follow OEM warranty and maintenance repair
processes and decisions
Investigate /diagnosing product and technical failures
Communication via technical reports with OEM on
failures and possible solutions /recommendations
Control and monitor OEM S24 road side assistance and
repair processes
Focus on OEM service KPI’s
Control of workshop expenses and tool equipment
Be required from time to time to repair and maintain
vehicles

Knowledge:
Product knowledge (OEM) MBSA
Technical knowledge
Understanding of OEM standard text and flat rate (time
to repair or service)
Workshop system and administration
OHSE policies and procedures
Policies, procedures (company, manufacturer)
Apprenticeship requirement

Skills:
Time management
Computer skills
Communication skills
Technical skills
Planning and work allocation to workshop staff
according to their skills and training
Road test and vehicle handling and vehicle safety
systems
Problem solving / Diagnostic skills
Coaching skills (Mentoring apprentices)
People and supervisory skills
Administration skills
Personal Attributes
Organizational awareness
Concern for customer service
A strong drive to create value for the customer
Decisiveness
Judgement
Entrepreneurial drive
Business acumen
Concern for standards
Minimum Requirements
Matric Certificate
Basic vehicle electrical and control unit via optic fibre
communication knowledge
Qualified Technician
Preferably Maintenance and Systems background
A valid Code 08 driver's license - unendorsed
Previous experience as workshop foreman
Proven track record in Customer Service
Computer literate