Workshop Manager - Johannesburg Verfied

Salary Negotiable Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 18-12-2014 4:01:24 PM
15-01-2015 4:01:24 PM
A Workshop Manager is required at a Manufacturing plant in Johannesburg CBD who is a strong personality, is driven and detail orientated.

The workshop Manager will be reporting to the Warehouse and Services manager.

Requirements:
- Ndip Technical Qualification (Electrical AND mechanical),
- Service experience, in maintenance (millwright experience hands-on)
- Proven Management Experience in Manufacturing factory setting
- Proven Administrative Experience
- Thoroughly familiar with Microsoft Office Suite and Computer Literate
- Customer complaints and care experience necessary
- Strong Personality, drive and attention to detail.
- Non-EE position

Key responsibilities:
- Manage National Spares
- Manage Staff Team
- Ensure Sufficient stock-holding to eliminate back-orders
- Control Aged Stock
- Conduct Quarterly Stock controls
- Drive service efficiencies to ensure service excellence (Customers, Technicians and Branches)
- Handle customer queries and liaise with customers
- Manage Customer complaints and documentation thereof
- Conduct Customer follow up calls and spot check on service delivery
- Manage spares administration (Job card analysis, invoicing of job cards and related admin)
- Manage Quotations
- Submit reports and communicate on issues and progress as required