- Strong leadership & Peoples skills - Excellent written & Oral Communication skills - Excellent interpersonal skills - Able to effectively prioritize and execute tasks in a high-pressured environment - Able to conduct and direct research into IT Issues and products as required - Able to present ideas in business-friendly and user-friendly language - Able to perform general mathematic calculations for budgets - Highly self-motivated and directed - Attention to detail - Exceptional customer service orientation