+25 years practical business experience. Experienced in leading teams to achieve organizational objectives and working with independent business owners to enhance and enable business success. Responsible for training, mentoring and coaching throughout my career with a track record of producing results in service businesses. Experienced in engaging with client facing individuals and teams. Specialist Knowledge Areas: Training | Coaching | Facilitation| SME Business Development Developing Business Processes | People Management | Change Management Performance Management | Productivity| Communication| Customer Experience Risk Management | Business Administration | Planning and Organising