Hello, My name is Anastaecia Phillips, I am currently employed with Amazon and I am looking to further my career by applying for this post. As a Customer Service Team Lead, I am naturally very committed to excellence in customer service, and I am very keen to work with new people that attaches the same importance to customer service that I do. When your team trusts you as a leader, it increases commitment to team goals, communication improves and ideas flows more freely, increasing the team morale and production becomes more easier. While low standards lead to low commitment, high standards are energizing, even for the most self-motivated employees. It's important as a leader to ensure that the standards of the business is being fulfilled. I trust that I will fill this position greatly and will give it my best. Regards,