Dear Manager I’m thrilled to be applying for the open position at your company as advertised on indeed.com. I have been working in the communications field for over five years now and I am highly confident that I carry the necessary skills required, I felt really compelled to submit my resume for your review. From dealing with customer queries and complaints and Overseeing pricing and stock control I also liaised with Head Office Develop, implemented and managed our social media strategies. My background has consistently been characterized by my steadfast dedication to managing fiscal responsibility and achieving organizational objectives. My proven ability to strategically define and meet goals, along with my communication and time management capabilities already speak for me, please do position me as I am certainly ready to excel in this position. Consider the following highlights of my qualifications: Manage and oversee social media content Identify and assess viewer’s needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle viewer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of viewer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies. With my record of success in Communications, Administration, and process management, coupled with my team leadership skills and my tireless enthusiasm and dedication, I will certainly surpass your expectations as your next Employee. I look forward to discussing the position in further detail. Thank you for your consideration. Sincerely, Asavela Brian Tupana