I am currently unemployed with 12 years banking and call center experience. I have expertise in home loans from collections, restructure, legal and payments processes with an excellent communication skill written or speaking and negotiating. My responsibilities included collecting on accounts, rehabilitating clients, solve queries, manage accounts that are handed over to legal, insolvency, calculate and prepare claims, give instructions to Auctioneers, Attorneys, collect on dividends, avoid or minimize loss to company and ensuring the effective operation while maintaining client centricity. I have a practical approach to problem solving with excellent leadership, organizational skills and I am team worker.