Results-driven leader with over 20 years of experience in customer service, business management, and leadership across Africa and internationally. Specializing in project management, process innovation, system management, and business intelligence, I drive operational efficiency by optimizing systems and implementing data-driven decisions and solutions. My extensive background in the FMCG, mobile industry and consumer electronics allows me to foster growth through strategic planning and continuous improvement through innovation. Passionate about team collaboration, I mentor and motivate diverse teams to exceed targets and deliver high-quality outcomes. Known for adaptability, resilience under pressure, and strong relationship-building skills, I ensure success while maintaining compliance with local laws and company standards.