To whom it may concern: I have extensive experience in the customer service industry and my previous job functions required strong planning and orginisational skills coupled with an in-depth analytical approach to problem solving and management. I've also had the opportunity to develop strong interpersonal communication and customer assessment skills. My comprehensive knowledge of the specific tools, procedures and resources necessary for successfully managing a large diverse customer base has enabled me to efficiently implement strategies to support and service customer satisfaction passionately. I'm a very accurate individual who strives to achieve results and have gained superior customer service skills and therefore have a strong need to build relationships (both internal & external). Additionally, being a fast learner has been beneficial in being a part of an industry that is ever growing and constantly changing. My interest for any kind of movement in my current engagement is purely because of my interest to take on new challenge and also in turn, expanding my knowledge base developing and contributing effectively what Ive learnt and service the business within different business niches.The enclosed Curriculum Vitae provide some indication of my knowledge, core competencies, skills and experience. Your consideration is greatly appreciated, Chantal Robyn Hendricks