I am a highly organized and self-driven individual, with 27 years of combined working experience within customer-driven environments, I have extensive experience as a Provisioning Administrator, Service Desk Coordinator and Client Account Administrator. I have special knowledge within the Information and Communications Technology Industry (ICT). I would bring a service focused and hard-working attitude to this role. I have 13 years of Administration Management experience and 14 years in Customer Care and Support. I have a knack for problem solving and work well independently. I am self-directed, accurate, and have a passion to learn and increase my skill-set. My dedication and willingness to go above and beyond in a customer-driven environment combined with my working knowledge and background make me an excellent match for this position. From managing correspondence and preparing documents to answering phones and updating records, I excel at prioritizing tasks, collaborating with co-workers and management teams, and encouraging effective communication and organizational procedures. I have superior customer service knowledge and excellent communication skills. My dedication to creating solid and productive relationships, along with my steadfast motivation to meet or exceed goals, characterizes my career. Proactive, innovative and highly influential, I am seeking a challenging but rewarding position, which is why I am naturally drawn to this exciting opportunity.