I am currently completing my scooter training programme at Harambee youth employment .i searched your website this week, and would like to apply for an Customer service –in￾training cabin crew position with Mango in 2018-2019. Your advertisement on internet confirmed for me that Nedbank is where I would like to advance my Customer service career. I am extremely impressed with your company slogan and employees Training programme, and particularly like the mentoring aspect to it and the fact that you rotate employees training programmes and facilitate exposure to various roles and functions.as you will see from my CV,I have gained some experience through aviation /Call Centre customer service and a variety of part-times jobs, but would to welcome the opportunity to explore many interesting options in customer service and to develop within your reputable and environmentally-friendly company. For the past 12months i worked for I-TALK Call Centre in Randburg I achieve Standard Bank Award wallet wise your next customer service Training course. I was praised for my customer service skills approach and attention to detail. I thoroughly enjoyed training as part of a team, writing up the final report and assisting with the presentation to management. I have also grown accustomed to team work through my working experience as a flight controller for AIRFRANCE//KLM Team at OR Tambo international airport.under Bidair supervision. I am convinced that my experience demonstrate that I am able to deal calmly with stressful situations and difficult people. Please contact me should you require any information or documentation. I would welcome the opportunity to discuss this in an interview. Yours sincerely DM khumalo