To whom it may concern My work experience in online retail and ecommerce industries has fuelled my passion for customer service. I started my online retail career with Amazon.com and ended up in Amazon's Transactional Risk Management Services. I found the fundamentals: Customer Obsession and Deliver results. My experience has afforded me the opportunity to understand consumerism, online retail and customer needs. However, while we work my motivation and passion stem from a deep desire to satisfy and resolve any crisis before it escalates. I have had the pleasure of resolving many a crisis resulting in fantastic customer experience despite the issue & contact. I look to work smartly & help those around me if they need as a team player. I strive to enjoy my work environment for myself and my customers. I have a bubbly personality and love a good laugh with a smile on my face. I would love the opportunity to join your company and team and build my future with development for me to grow and prosper. I enjoy the challenges and pressure of an extremely busy working environment. I look forward to hearing from you. Kind Regards Graciela Adonis