I am highly talented and experienced, with a background in facilitating lessons to different delegates from Junior to Managerial level within an organisation including most time spent in Operational Departments (Credit, Retentions and Customer Services/Call Centre) and learners who got awarded learnerships through Bytes Technology for Orientation Programme, I seldom conduct Induction for new learners as well as new recruits, I have practical experience and a track record of successes, I am confident that I can become a top performer like I previously was in all my positions within organisations that I have previously worked for whilst applying my experience, knowledge and skills to benefit any employer I am to work for. I have 8years training and material designing experience acquired in various training disciplines and industries, I am in possession of Facilitate the learning using a variety of Methodologies certificate which is SAQA accredited, SAQA accredited certificate in SDF (Skills Development Facilitator), IR Initiate Disciplinary Hearings (endorsed by SABPP), Credit Management 1 certificate passed with a distinction (ICM and SAQA accredited), I have obtained my BCom degree in Human Resources Management with the University of South Africa with 5 distinctions. Currently enrolled for my Honours in Business Management with Unisa. I have 5 years banking experience,9years Telecommunications experience and 6 years credit control experience, I have a track record of accomplishments in proposing multiple potential solutions for complex, new problems or processes and am not afraid to make objective recommendations as to which direction should be taken. Able to work well individually, in a team and also lead a team, am not afraid to challenge the status quo where appropriate and drive the decision making process.