I am a hardworking and dedicated individual with proven experience in the retail industry. I assisted in taking a business that was making a loss, to a multi million rand business. I have ample experience in opening & closing stores and in store & staff management. I have worked with companies like Beauty Factory who sell beauty products, as well ****@*****.*** and edcon. In my previous position I was responsible for the below: Analyse areas within the store to ensure trading densities are optimal, Created and Management of Social Media Page, Creation and Implementation of company policies and procedures across the business, Creation and Implementation of financial policies and procedures, Customer Satisfaction/Complaint Management, Expanded business site into other stores/outlets, Expanded sales to corporate and international buyers, Grow all areas and achieve net sales budgets laid down in the set budgets, Housekeeping, Implementation & monitoring of Daily, weekly and monthly turnover reporting, Implementation & monitoring of Merchandise reporting, Implementation & monitoring of Monthly breakage & product expiry reports, Implementation & monitoring of Profit & loss reporting, Implementation of proper budgets for stores based on historical sales, Industrial relations, Maintain security procedures in order to maximize profits, Maximize return on investment, Occupational Health & Safety reporting, Open new stores from conception, (Decreased timeline of store opening from 2 weeks to +/- 4 days), Overseeing all stores in Johannesburg, Pretoria & Durban, Promotions to maximize sales, Searching and negotiating of new premises for stores, Set and achieve sales targets, Set and motivated budgets for stores, Set up and coordinate functions and internal promotions, Staff monitoring and reporting on a per store level, Staff motivation and training, Staff Performance management & Disciplinary meetings, Staff Recruitment, Staff team building, Training and development reporting, Responsible for retail stores and factory outlets, Turnover of +/- R25 million per annum,