I am a professional, enthusiastic and a loyal, hard working person. I am a great communicater with a strong business acumen, understanding that the organization's commercial objectives are crucial to my work. I am a team player, highly motivated and open minded. I am passionate about helping others, I am open to learning and improving my skills. The one thing I do exceptionally well than others, is building rapport, I am a clear communicator, and an empathetic listener, understanding the client or the customer`s view, and let them know they are valuable, and their concerns are noted and will be taken care of. An example is that in my previous employment, I handled customers who were labelled as difficult and were not interested in taking our calls anymore. I succeeded in speaking to them, carefully listens to their concerns, noted them, apologized for the inconvenience and then provided a solution they desired.