Maintaining a positive and professional attitude towards customers always. Ensure efficient, fast, excellent service delivery to the customer. As support to IT and service desk. I have experience in networking where i can troubleshoot without remote access and investigate util i find problem. If the issue needs to be resolved remotely i quickly login to server. I make sure that i acknowledge and resolve the customers inquires and complain quickly and efficiently. I escalate the issue only if i have to. Currently i have 3 years experience in customer service coordinator i am curious to know more and learn.