I am a dedicated and self-motivated individual who enjoys analysing and solving problems. I have a degree in BCom Information Systems and Accounting that I completed in 2019. I am currently doing my postgraduate studies in BCom Hons Information Systems and Business Management for the year of 2020. I am very hardworking and full of enthusiasm. I love working with people and I am very open to learning new things and learning from others. I have experience in:  User research: Interviews, surveys and observations.  Usability testing  Wireframes using Balsamiq  Create Personas based on user research  Creating business flow diagrams  Documenting business requirements  Obtaining user requirements  Creating diagrams (BPMN)