Accomplished healthcare leader with 15+ years of experience driving quality management systems (QMS), process optimization, and health systems reform across Southern Africa. MSc in Quality Management (Robert Gordon University) with specialized training in ISO 9001, Lean Six Sigma, and IHI's Model for Improvement. Proven track record in: • Leading data-driven quality improvement (QI) initiatives that enhance service delivery and compliance • Mentoring teams on QI methodologies to achieve measurable outcomes • Advising governments and NGOs on standardized QI tools and policies - Improving health systems and managing health care programmes for HIV, TB, Mother and child, Sexual Reproductive health and Community health.