In today’s Customer Service orientated society; truly, friendly and proactive service is sought to change future business growth. Customer loyalty is always impacted when you employ the right professional to represent you when assisting your valued customers. My experience in the customer service industry has taught me how to exceed each customers’ s expectations with the service that will sell. I have assisted all types of customers in all types of situations. I realise that acquiring and maintaining loyal repeat business as well as spreading the word of your business these loyal patrons is of outmost important in every company.