My name is Ongeziwe and I'm 20 years old. I've worked as a shop assistant and also at a call center as a customer service Agent for MTN. My years experience in hospitality has taught me a great deal about dealing with customers. I have developed strong problem-solving skills, honed my ability to manage conflict and deal with demanding individuals and polished my communication skills. I am keen to utilize my passion for excellent customer service in providing the best possible experience for your retail clients.