I am an experienced professional with a strong background in call center management, sales and business development, demonstrating a proven ability to enhance operational efficiency and drive revenue growth. My career commenced in the call center industry, where I successfully provided technical support and managed high call volumes. Transitioning into leadership roles. As a Key Account Manager at Standard Bank, I effectively nurtured corporate relationships to boost retention and profitability. My recent roles have involved closing multimillion-rand deals and developing strategic partnerships with major clients. I possess robust skills in customer service, project implementation, and team management, complemented by my technical knowledge of various cloud applications and project management tools. With a commitment to excellence and a passion for building client relationships, I am well equipped to contribute to business growth and delivering real value to any organization.