Dear Sir / Mam After many years of working directly with people in diverse professional settings/department within the Call Centre Agent, I am now seeking to leverage my experience in other Fields such as Quality Analyst , Call centre Team leader, Quality Controller and other General work Environment. I am writing to express my interest in the position in Call Centre and other general works that has been advertised in your organization. Ideally, this position will allow me the gain more Experience in the General worker industry and to greater heights and success, I also see myself growing my career into management roles within the organization, having to work in the call center environment for the past 8 years I now have a deep love, passion, and dedication towards Receptionist, to enable our business to deliver exceptional customer experiences through world leading insights and actionable intelligence and Root Cause Analysis. I was working as a Quality Controller in my past role, and I am actively involved in different projects outsourced to our department such as TPSD – Trade Partners Service Desk as a Quality analyst, Dimension Data Information Security FY18 certificates, On Job Training Analysis (OJT) and CIC and Web Charts Quality Analyst to ensure that everything follows the company’s high standards. I can engage with different types of people and what is more, I can adept easily even working under pressure in a fast-spaced environment and meeting deadlines as required. I have completed DDU Courses for 2019 where I developed my exceptional field Knowledge. I am a very patient person who works in a methodical and logical manner. In my past position my team has been consistently produced the highest volumes of quality standards to clients as well as to customers and I would enjoy and appreciate if I can get a chance to share my dedication and expertise within your organization. I am looking forward to hearing from you and appreciate your time. I am confident that I can perform all the responsibilities as a shared resource as a general worker while maintaining professionalism and teamwork mindset in the workplace. I hope to have the chance to speak with you more about myself. Kind regards Rakutu Mobe